Now that my Bitcoin wallet has been hacked and drained, what do I do ?


Now that my Bitcoin wallet has been ackhed and drained, what do I do ?


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I’m really sorry this happened — that’s awful. Below is a step-by-step plan you can start right now, plus templates you can copy/paste to report the theft to exchanges and police. If you want, paste the transaction ID or the attacker’s address here and I’ll help you analyze where the funds went and which exchanges they touched (I can do that for you).

Immediate actions (do these now)

  1. Stop interacting with the compromised wallet.
    Do not try to “chase” the funds or paste your seed phrase anywhere. That will only expose more information.

  2. Take screenshots and save everything.
    Save wallet address(es), transaction IDs (txids), timestamps, any emails/messages from the attacker, and screenshots of the drained wallet and exchange screens. These are evidence.

  3. Check where the funds went (txid).
    If you have the transaction ID, paste it here and I can help trace where the funds moved next and whether they hit a known exchange or mixer.

  4. Contact major exchanges immediately (if funds hit them).
    If the stolen funds were (or are) sent to an exchange with KYC, they can freeze accounts when given txid + destination address + time. Contact support of likely exchanges (e.g., Binance, Coinbase, Kraken, Gate, etc.) and provide full details (see report template below).

  5. File a police/cybercrime report.
    File a complaint with your local police and the national cybercrime unit. In Bangladesh that’s the Cyber Crime Unit, Bangladesh Police (if you’re elsewhere, file with your country’s cybercrime authority). Provide all evidence and txids.

  6. Contact any platforms where credentials were used.
    If you used the same email/password on exchanges, email, or other important services, change those passwords immediately from a secure device.

  7. Secure or isolate the device you used.
    The seed/keys were likely compromised from that device. Don’t use it again until cleaned — run full anti-malware scans, and ideally reinstall the OS or use a different clean machine. If you used a mobile device, reinstall and scan; consider factory reset.

  8. Revoke approvals (if ERC-20 tokens):
    If any approvals (dApp allowances) remain on other wallets, use a clean device to check and revoke (e.g., via Etherscan or a reputable wallet interface) — but only from a secure device. Do not revoke from the compromised wallet.

  9. Create new, secure wallets for anything you still own.
    After you confirm your device is clean (or use a new device), create new wallets (preferably hardware wallet) and transfer any remaining assets — but only after ensuring the device is secure.

  10. Don’t pay “recovery” services or ransom without extreme caution.
    Many so-called recovery services are scams. Paying does not guarantee return and often makes you a target for further fraud.

What to include in reports (to aexchnges & police)

  • Your contact details and any KYC details you can provide.

  • The wallet address that was drained (your wallet).

  • The attacker/receiver address(es).

  • Transaction ID(s) (txid). Exact timestamps (date + time + timezone).

  • Screenshots and any suspicious emails/messages.

  • Any IP addresses or device info (if you have logs).

  • Statement: “My wallet was compromised and crypto was stolen. Please freeze any accounts where the stolen funds were deposited and share any KYC associated with deposits from these addresses.”

Ready-to-use templates

To an exchange (support):

Subject: URGENT — Stolen funds / possible deposit to your exchange (txid enclosed)
Hello,
My cryptocurrency wallet (address: <your_address>) was hacked and funds were stolen. The transaction ID is <txid>, and the stolen funds were sent to <recipient_address> on <date/time>. I request that you:

  1. Freeze any accounts that received or attempted to deposit these funds.

  2. Provide KYC information and transaction history for deposits from <recipient_address> and related accounts.

  3. Let me know next steps and how to submit a formal complaint.
    I’ve attached screenshots and a police report reference (if available). Thank you — please respond urgently.
    Regards,
    <Your full name> / <email> / <phone>

To police/cybercrime unit:

I wish to report the theft of cryptocurrency from my wallet. My wallet address: <your_address>. Transaction ID(s): <txid1>, <txid2>. Date/time: <date/time>. Possible destination address: <recipient_address>. I have attached screenshots and supporting evidence. Please advise the next steps to open an investigation.
Contact: <your name, phone, email>

How recovery sometimes happens (and realistic expectations)

  • If the thief sent funds to an exchange that enforces KYC, the exchange can sometimes freeze the account and cooperate with law enforcement — this is the most promising route.

  • If funds were moved through mixers or to non-KYC wallets, recovery is very unlikely.

  • Blockchain tracing can reveal the path and which exchanges the funds hit; that helps police and exchanges act. I can help trace if you paste the txid/address.

Security checklist — what to change right away

  • Change passwords for email, exchange accounts, and any accounts linked to crypto. Use a strong unique password per account and a password manager.

  • Enable 2FA via an authenticator app (not SMS) or, better, hardware security key (FIDO2).

  • If you used a custodial exchange, enable account locks and withdrawal whitelists.

  • Move any remaining crypto to a new wallet created on a secure device. Use a hardware wallet for larger amounts.

Avoid common mistakes / scams

  • Do not paste your seed phrase or private key anywhere (including “recovery services” or chats).

  • Beware services that ask for upfront payment in hopes of “recovering” funds — many are fraudulent.

  • Avoid posting private info publicly about the hack (limit to exchanges/police

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